How do I get help through Telegram?

Contact the XuanShu API Operator through the official Telegram channel and include safely redacted request details for technical issues.

Steps

1. State the issue type, occurrence time, and protocol.
2. Provide request ID, status, model, and reproduction steps while hiding the full key and sensitive content.
3. For enterprise matters, add the entity, region, and expected usage.

Limits and exceptions

Do not send full API keys, passwords, or private data through Telegram; response time and outcome depend on complexity.